Only Solutions

Terms of Service

Effective August 24, 2026

These terms explain the general conditions for requesting and receiving services from Only Solutions and for communicating with the business. A written quote, approved change, invoice, or project-specific agreement may contain additional terms. If a project document conflicts with these general terms, the project-specific document controls for that project.

Requests, estimates, and scope

Submitting a website request, photo, message, or scheduling preference does not create a contract, guarantee availability, or authorize work. Planning ranges are not final prices. Work begins only after the applicable written scope, price, booking requirements, and schedule are approved. Hidden conditions, inaccurate measurements, unavailable materials, permit requirements, trade requirements, or customer-requested changes may require a revised scope and separate approval.

Scheduling, deposits, and payment

An appointment is not secured until the stated booking requirements are satisfied. Those requirements may include an approved quote, deposit, saved payment method, access information, material confirmation, or another project-specific condition. Cancellation, rescheduling, deposit, refund, and payment terms are governed by the applicable approved quote or project agreement. Only verified payment-provider records establish whether a payment, refund, or credit occurred.

Photos and project information

You confirm that information and photos you provide may be used to evaluate, plan, document, and perform the requested service. Do not submit material you are not authorized to share. Project photos are not used in public marketing as customer-identifying work without the required Only Solutions review and permission.

Only Solutions text messaging program

When you provide a mobile number and consent to texts, Only Solutions may send conversational and service-related messages about your request or customer relationship. Messages may include intake questions, photo requests, quote notices and follow-ups, scheduling options, appointment confirmations and reminders, arrival or project updates, invoice or payment notices, and customer-support replies. Promotional messages are sent only when separately permitted.

Message frequency varies with your request and active project. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing services.

Reply STOP to opt out of text messages. Reply HELP for assistance, or email jeremy@onlysolutionsal.com. Opting out of texts does not cancel an existing contract, appointment, balance, or legally required notice. We may use another permitted channel when needed to administer an existing customer relationship.

Mobile opt-in information and consent records are used to operate the messaging program and are not sold. They are not shared with third parties for those third parties' independent marketing. Information may be processed by communications and business-service providers only as needed to deliver and support Only Solutions communications. See the Privacy Notice.

Communication accuracy

Automated systems may help prepare drafts, organize information, or deliver owner-approved routine communications. Consequential pricing, unusual scope changes, refunds or credits, sensitive complaints, and uncertain scheduling remain subject to appropriate review. Contact Only Solutions if a message appears incorrect or does not match your approved project documents.

Changes and contact

These terms may be updated as services or communication systems change. The effective date identifies the current version. Questions may be sent to jeremy@onlysolutionsal.com.